Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
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About Michael Hill | Sydney
Michael Hill is a jeweller based in Sydney, NSW. Offering custom design and bespoke jewellery, online jewellery sales, jewellery repairs and alterations, jewellery retail and jewellery valuations. Rated 4.0/5 from 163 customer reviews on Google. Opening hours, contact details and directions are listed on this page.
Services
Services explained
Below is an overview of the jewellery services offered by this store.
Online Shop
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
Shop
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Valuation
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Jewellink Reviews
Add a review
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Google Reviews
4 ★
(163 Google reviews)
View on Google
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Manpreet Kour 5 ★ 2026-01-14I visited the Michael Hill store in Sydney to buy a present for my friend, and the experience was excellent. Cindy was incredibly helpful throughout my visit u2014 knowledgeable, patient, and never pushy. She took the time to understand what I was looking for and guided me in selecting the perfect gift. Her friendly and professional approach made the whole experience stress-free and enjoyable. Thanks to Cindy, I left feeling confident and happy with my purchase. Highly recommend this store for both the quality and the outstanding customer service.
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Waita Barboza 5 ★ 2026-02-23I had a wonderful experience at Michael Hill thanks to Karry. I wasnu2019t planning to buy anything, but she showed me a piece I fell in love with and couldnu2019t stop thinking about, so I came back to purchase it.nnKarry was friendly, charismatic, and very professional. She made the whole experience feel special and comfortable. Highly recommend her service!
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Maissa Swellam 1 ★ 2026-01-21Iu2019m very disappointed with my experience at Michael Hill at George St. When I purchased a ring, the sales assistant strongly encouraged me to buy a 3-year care plan for $75, explaining that it would cover resizing when needed.nSix months later, I returned to have the ring resized and was told they could not do it because it was more than one size larger, and that nothing could be done. This limitation was never explained to me at the time of purchase.nI feel misled and that the care plan was not properly explained. I would not have purchased it if I had known these restrictions. I will not be returning to purchase from Michael Hill again.
Contact Details
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Phone
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Email
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Website
Closed
Open hours today: 10:00 am - 6:00 pm
Toggle weekly schedule
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Monday
10:00 am - 6:00 pm
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Tuesday
10:00 am - 6:00 pm
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Wednesday
10:00 am - 6:00 pm
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Thursday
10:00 am - 8:30 pm
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Friday
10:00 am - 6:00 pm
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Saturday
10:00 am - 6:00 pm
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Sunday
10:00 am - 5:00 pm
April 22, 2026 6:49 pm local time
Location
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383 George St, Sydney NSW 2000, Australia
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