Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
Established in 2002, Phenix is a privately owned Australian company dedicated to providing high-quality jewellery services for the insurance industry and its customers. Specialising in the validation and replacement of lost, stolen, or damaged jewellery and watches, Phenix delivers accurate valuations and exceptional customer service with every claim.
As a preferred supplier to major insurers and loss adjustors, Phenix combines deep industry expertise with access to an extensive range of fine jewellery and leading brands. This ensures every client receives exceptional quality, value, and peace of mind.
Committed to sustainability, Phenix recognises that jewellery exists because of the planet’s natural beauty and resources. The team is dedicated to supporting ethical, fair, and environmentally responsible practices across all operations. Phenix is also bound by the Jewellers Association of Australia Code of Conduct, upholding the highest standards of professionalism, integrity, and consumer protection within the jewellery industry.
Below is an overview of the jewellery services offered by this store.
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Monday
By appointment only
Tuesday
By appointment only
Wednesday
By appointment only
Thursday
By appointment only
Friday
By appointment only
Saturday
By appointment only
Sunday
N/A
April 22, 2026 6:49 pm local time
61 Metroplex Avenue, Murarrie Queensland 4172, Australia
286 Fison Ave E, Eagle Farm QLD 4009, Australia
★★★½☆ 3.5 (23)
Cnr Creek and Wynnum Rds, Cannon Hill, QLD 4170
★★★½☆ 3.8 (48)