Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
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About Michael Hill | Mackay
Michael Hill is a jeweller based in Mackay, QLD. Offering custom design and bespoke jewellery, online jewellery sales, jewellery repairs and alterations, jewellery retail and jewellery valuations. Opening hours, contact details and directions are listed on this page.
Services
Services explained
Below is an overview of the jewellery services offered by this store.
Online Shop
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
Shop
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Valuation
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Jewellink Reviews
Add a review
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Google Reviews
3.3 ★
(24 Google reviews)
View on Google
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Troy McShannon 4 ★ 2026-01-20I bought a ring in the Xmas sale and was given a substantial voucher. I came back and bought another ring I had seen online. With the member discount and voucher I got it for a great price.
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Amber Minniecon 1 ★ 2025-09-23Ridiculously overpriced diamonds. Canu2019t even resize a tennis bracelet that was purchased from them, canu2019t give a refund or exchange as it was more than 30 days. It was a gift. Absolutely ridiculous. Weu2019ve brought all our engagement and wedding rings here plus other jewellery. Iu2019ll be going elsewhere from now on.
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Robert Gibson 5 ★ 2025-11-25I was very happy with the interaction in store and would like for friends and family to share that same experience.
Contact Details
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Phone
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Website
Closed
Open hours today: 9:00 am - 5:30 pm
Toggle weekly schedule
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Monday
9:00 am - 5:30 pm
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Tuesday
9:00 am - 5:30 pm
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Wednesday
9:00 am - 5:30 pm
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Thursday
9:00 am - 9:00 pm
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Friday
9:00 am - 5:30 pm
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Saturday
9:00 am - 4:00 pm
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Sunday
10:00 am - 4:00 pm
April 22, 2026 6:27 pm local time
Location
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75-77 Victoria St, Ballarat East VIC 3350, Australia
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