Design
Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.
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About Michael Hill | Helensvale
Michael Hill is a jeweller based in Helensvale, QLD. Offering custom design and bespoke jewellery, online jewellery sales, jewellery repairs and alterations, jewellery retail and jewellery valuations. Opening hours, contact details and directions are listed on this page.
Services
Services explained
Below is an overview of the jewellery services offered by this store.
Online Shop
An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.
Repairs
Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.
Shop
In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.
Valuation
Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.
Jewellink Reviews
Add a review
Share what stood out, from service and pricing to the finished piece. A quick review helps the next shopper know what to expect.
Google Reviews
3.5 ★
(53 Google reviews)
View on Google
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Lisa Papadopoulos 5 ★ 2026-02-04I have been buying my jewelry from the Helensvale store for a number of years and dealing with a lovely lady called Caz (Carolyn). I have dealt with a number of Michael Hill stores over 2 states and extremely happy with the service I receive from Caz. Always polite and happy to help and I am appreciative of the advice of my purchases.n5 stars is not enough.nThanks Caz.
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Belinda Jones 1 ★ 2026-01-21Poor service, paid for repair & got a shoddy repair job, the new stone fell out a week after picking it up, took it back, they refused to fix it for free, BS excuse & then it took several weeks for my ring to be returned, arrogant senior staff (junior staff were very nice & professional) & no refund - a total rip-off. I do not recommend Michael Hill Helensvale. I would recommend the senior staff are re-trained in good customer service though.
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Nick Papadopoulos 5 ★ 2026-02-04Over the years I have brought my wife several items of jewelry all from Michael Hill in particular the Helensvale store. The sales lady Caz has suggested over the times some lovely pieces which my wife has loved. I have a very high opinion of Caz and the advice she has given.
Contact Details
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Phone
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Website
Closed
Open hours today: 9:00 am - 5:30 pm
Toggle weekly schedule
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Monday
9:00 am - 5:30 pm
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Tuesday
9:00 am - 5:30 pm
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Wednesday
9:00 am - 5:30 pm
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Thursday
9:00 am - 9:00 pm
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Friday
9:00 am - 5:30 pm
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Saturday
9:00 am - 5:00 pm
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Sunday
10:00 am - 4:00 pm
April 22, 2026 6:39 pm local time
Location
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1-29 Millaroo Dr, Helensvale QLD 4212, Australia
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