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High-quality gold and diamond jewellery for women in Australia.
HomeProuds the JewellersProuds the Jewellers | Charlestown

Prouds the Jewellers | Charlestown

HomeProuds the JewellersProuds the Jewellers | Charlestown
Prouds the Jewellers | Charlestown

About Prouds the Jewellers | Charlestown

The team at Prouds Charlestown in Charlestown is committed to offering a relaxed and helpful in-store experience for every visitor. From classic gold jewellery to sparkling diamond designs and everyday essentials, we provide genuine guidance to help you choose pieces that suit your style and occasion. Our friendly staff take pride in offering down-to-earth support, ensuring you feel comfortable asking questions and exploring options. Customers in Charlestown appreciate our approachable service, reliable quality, and wide range of jewellery to suit all budgets. We invite you to visit the store and discover a thoughtful and enjoyable way to shop for jewellery.

Services

Services explained

Below is an overview of the jewellery services offered by this store.

Design

Custom jewellery design covers everything from concept to finished piece. Many jewellers can guide you through stone and metal options, then create made-to-order designs to suit your style and budget.

Online Shop

An online shop lets you browse and purchase remotely, often with delivery Australia-wide. Before buying, check sizing guidance, delivery timeframes, returns, warranties and aftercare.

Repairs

Repairs can include resizing, clasp replacement, chain repairs, polishing, re-stringing and stone re-setting. Ask about turnaround time and whether repair work comes with a service warranty.

Shop

In-store shopping is ideal if you want to see pieces in person and compare options with guidance. Many jewellers can advise on fit, styling, care, and gift ideas while you browse.

Valuation

Jewellery valuations provide written documentation for insurance, resale or estate purposes. A valuation records materials, gemstone details, condition and an assessed value using current market factors.

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    Google Reviews

    3.6 ★ (14 Google reviews) View on Google
    • Courtney Rovere 1 ★ 2025-10-31
      Bought a watch here as a gift and discovered condensation inside the face (from day 1). The store refused to repair or replace under it's warranty, due to a small engraving on the back. However, the failure in the seal/water resistance is a manufacturing and assembly issue. As the manufacturer declined coverage, the retailer is responsible (under Australian consumer law) but they refused to take responsibility. I was told Iu2019d have to pay for the repair - only offering a small discount to that fee. Unacceptable for a faulty product. Super disappointing experience when you pay these expensive prices. Customer service needs some work.
    • Dee Clark 5 ★ 2025-05-10
      Rang Charlestown store to enquire about a piece of jewellery and spoke to Kayla (assistant manager) I must say she had such an awesome phone manner and was very pleasant to speak to, she also knew her product range extremely well and was as professional as one could get.nnI also dealt with prouds at Raymond Terrace and the lady there was shonoa (hope thatu2019s correct) she was of the same professionalism and both these ladies deserve all the recognition they can get !nnAbsolutely consummate professionals and very highly recommend, can only give five stars but these two ladies deserve ten u2714ufe0fu2714ufe0fu2714ufe0f
    • Michael Byrne 5 ★ 2025-06-13
      I was served in this store by a dark-haired girl on Thursday evening, 12 June. I found her to be extremely helpful, knowledgeable, engaging and patient. I have been served by her before and she is always just as warm and professional as she was yesterday. I always go to Prouds for excellent customer service. I will definitely be back!

    Contact Details

    Closed
    Open hours today: 9:00 am - 5:30 pm Toggle weekly schedule

    • Monday

      9:00 am - 5:30 pm

    • Tuesday

      9:00 am - 5:30 pm

    • Wednesday

      9:00 am - 5:30 pm

    • Thursday

      9:00 am - 9:00 pm

    • Friday

      9:00 am - 5:30 pm

    • Saturday

      9:00 am - 5:00 pm

    • Sunday

      10:00 am - 5:00 pm

      • April 22, 2026 5:47 pm local time

    Location

    Contact

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